Intelligent office automation system uses advanced technology and equipment to improve office efficiency and office quality, improve office conditions, reduce labor intensity, and realize the scientific management and decision-making. The office automation system is based on behavioral science, management science, sociology, system engineering and ergonomics theory, combined with computer technology, communication technology, automation technology, we make some office business people of all kinds of equipment to people outside. Human-computer information processing system by the equipment and office service to a target. That is, in the office work, with advanced office equipment instead of manual office business, processing and management of all kinds of information, and help leadership decision-making. Office automation is to make the best possible use of information resources, maximize office efficiency, work quality, resulting in higher value of information, improve the level of scientific management and decision-making, the implementation of office automation, scientific business.

There are three types of intelligent office automation: transaction type, management type and assistant decision-making type. Among them, the transaction office automation system consists of computer software and hardware equipment, basic office equipment, simple communication equipment and transaction processing database. The main daily office, the public, for example, word processing, spreadsheet, login, file sending and receiving electronic document management office and process management, personnel management, financial statistics, report processing, personal database is directly facing the office staff. The management office system is a kind of integrated office information processing system which combines the transaction office system and the integrated information (database) closely. The comprehensive database stores the necessary information for daily work, which can be shared by all departments in order to optimize daily work and improve office efficiency and quality. Decision making office automation system is an office automation system based on transaction processing system and information management system, which adds decision-making or assistant decision-making function. It not only has the support of database, model base and method base, model base is the core of decision support system, its role is to provide a variety of models for decision makers to use, in order to find the best solutions, to provide support for decision makers.